Tenant engagement management with VTS Activate

Connect with tenants through personal, branded experiences

Buildings don’t activate themselves. You need engaging experiences that connect tenants and their people not only to your buildings but to your brand and even theirs. With VTS Activate, you can invest in services and programme creation to engage tenants, drive adoption and boost their sentiment.

Personalised communications and experiences at scale are possible with VTS Activate.

Engage the right audience at the right time with a suite of highly configurable tools to promote your offerings and spaces, showcase what makes you unique, and increase connectivity between the many places your tenants work.

  • Branded tenant experiences

    Partner with tenants to showcase their brand and deliver a highly personal experience, powered by you.

  • Surprise and delight tenants

    From personalised content to premium perks, give tenants an extra incentive to use your space. Wow them with tailored content, events, and perks.

  • Tenant engagement insights

    Track metrics including amenity usage, impressions, and click-through rates to understand what tenants love and provide an experience that keeps them engaged.

  • Content creation and management

    Create content in-app with a drag-and-drop builder. Easily manage, plan, and schedule everything from informational pages to engaging, interactive posts.

  • Sophisticated targeting

    With advanced segmentation, you can deliver tailored communications and marketing that resonates, driving app adoption and increasing amenity usage across your portfolio.

  • Multi-channel alerts

    Connect with tenants across your many branded channels. Send important updates and promote offerings with email, push notifications, and SMS texts.

  • Contest and giveaway management

    Design fun contests and prize draws, promote retail partners, incentivise app adoption, and get tenants excited to engage.

  • Events management

    Make planning in-person and virtual events a breeze. Use the central dashboard to manage ticketing, payments, RSVPs, and guest check-in while promoting the event across multiple channels.

  • Perks and promotions management

    Drive sustained engagement with your app by adding valuable extras. Promote your perks programmes that give tenants discounts on their favourite things.

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    E-commerce

    Elevate in-office experiences and add value for your retail tenants by showcasing the building’s shops, restaurants, and services.

  • On-demand services

    Coordinate pick-ups and deliveries with nearby restaurants and other local businesses.

  • Surveys

    Create custom surveys to measure overall tenant sentiment, get feedback, or plan ahead by understanding interest in events and amenities before you invest.

Connect with tenants using configurable, interactive content

Interactive content — including contests, polls, and surveys — increases tenant engagement and gives people the opportunity to have their voices heard. The in-app content builder lets you easily customise content and pages with drag-and-drop ease so you can spend time where it matters most: creating great in-office experiences.

Promote your offering across your tenant network

Reimagine your marketing strategy by using your entire network of tenants to promote your programmes. Unlock new revenue streams with simple in-app booking and payments for everything, including catering, conference room bookings, fitness classes, or other amenity and service add-ons. Use a multi-channel approach to marketing with advanced targeting and scheduling of SMS texts, emails, and push notifications — all driving toward a seamless in-app experience.

Manage and host exceptional events

A central platform makes events easy. Tenants can purchase tickets, RSVP, and check in at the event, all in VTS Activate. On the back-end, you can manage tickets, payments, calendars, and content posting schedules from the same app. With highly configurable event operations, you can focus on creating events that will be remembered.

Engage tenants and support retention strategies

Modern tenants expect more from their workplaces. With VTS Activate, you can easily elevate their office experience and increase their potential to renew when the time comes. Target tenant admins to increase adoption and engagement, create exclusive experiences for executives, and connect tenants and their people to your brand.

Explore everything VTS Activate has to offer.

DISCOVER VTS ACTIVATE

Attract, activate, and retain tenants with technology and insights to create better experiences and deeper relationships.

See VTS Activate in Action

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